At Kismet, we have found success by focusing on three key ares: tenant screening, property maintenance, and owner transparency.
Matching the right tenant to each property is the most important factor in long term success and stabilization of long term rentals. We use several agencies to find the best fit for each home or apartment. They must be financially stable enough to afford the cost, responsible enough to keep their commitments, and respectful enough to take care of the property, but numbers on a page are not enough to find the right renters. That is why we strive to build a rapport and personal relationship with each and every tenant. We want to provide them quality service with compassion so they feel comfortable submitting maintenance requests or issues with other tenants. This also helps preserve the properties.
Every tenant should feel comfortable and confident that management and the owner will maintain the property. There must be a clear definition of what is the responsibility of the tenant and what falls to ownership. By setting those expectations at the beginning, everyone knows what to expect. Our software allows tenants to report maintenance requests directly from their phones to avoid the late night phone calls for non emergency requests.
We become the insulation between owner and tenant. As an owner, you should feel confident that your property manager is taking care of your property and your tenants. Our job is to help protect your investment and take the worry out rental investments. With our software and systems, owners can see everything that is happening with each unit including: leases, rent, tenant charges, maintenance requests, expenses, inspections, open listings. We want owners to be able to oversee everything but not have the burden that comes with it.
We offer services through each stage of rental investment. From the earliest stages of locating good investments to placing a high quality long term tenant and retaining them. This includes single family homes, small multifamily, and multifamily complexes.
If you're interested in our services, you can reach us at: (573)260-3716